Terms of Service
Last updated: September 4, 2026
1. Agreement
These terms govern your use of Run to Work (runtowork.com), operated by Norbeck Technologies. By creating an account or using the service you agree to them.
2. The service
Run to Work provides AI-assisted call answering, appointment scheduling, messaging, remote support, and back-office assistance. Features vary by plan and may change as the product improves.
3. Accounts
You are responsible for the accuracy of the information you provide, for keeping your login secure, and for the activity of users you invite to your workspace.
4. Billing
Subscriptions are billed in advance on a monthly basis unless stated otherwise. Charges are non-refundable except where required by law. You may cancel at any time from your account; access continues to the end of the paid period.
5. Calls, recordings, and messages
Calls handled on your behalf may be recorded and transcribed for quality and record keeping. You are responsible for providing any notices or consents your jurisdiction requires, and for the content of messages sent on your behalf.
6. SMS messaging terms
By providing your mobile number and opting in, you agree to receive text messages from Run to Work relating to your enquiry, appointments, and account. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Carriers are not liable for delayed or undelivered messages. Full details are on our SMS consent page.
7. Acceptable use
Do not use the service for unlawful, deceptive, or abusive activity, unsolicited bulk messaging, or to send content you lack the rights to send. We may suspend accounts that put the platform or its carriers at risk.
8. Availability and liability
We work to keep the service available around the clock but do not guarantee uninterrupted operation. To the extent permitted by law, our total liability is limited to the fees you paid in the three months before the claim.
9. Contact
Questions? Email support@runtowork.com. See also our Privacy Policy.